We recommend Google Authenticator or Authy. Go to the App Store or Google Play to search for and install an authenticator app on your mobile device.The first time MFA has been enabled on a production you have access to, you will be prompted to set up MFA upon login. ![]() MFA codes are generated by a third party app such as Google Authenticator or Authy. If you choose to use an authenticator app, we recommend using Google Authenticator or Authy with Multi-Device and Backups enabled. Pro Tip: If you'd rather watch a video to see how to set up your authenticator, check out this article! Using an Authenticator App If you are associated with any project that has MFA enabled (whether it is active or wrapped), you will need to use MFA to access your SyncOnSet user account. It can also be enabled per project by the Production Owner. Why am I required to use Multi-Factor Authentication?Ĭertain studios require that all productions have MFA enabled. This six-digit code is available via an authentication app that is set up on the user’s personal device(s), or you can choose to have your code emailed to you. With MFA enabled, users are prompted to enter a six-digit code after entering their password. ![]() Multi-Factor Authentication (MFA) is an extra layer of security designed to ensure that you are the only person who can access your account, even if someone knows your password. This guide covers frequently asked questions around MFA including when it is required, how to use it, and troubleshooting common problems.
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